30-day postage paid returns,⚡️Free shipping on orders over $70!⚡️

      Shipping Policy

      Shipping & Delivery Policy

      tygaqd.com is committed to providing you with a best-in-class shopping experience at every step of your journey. We take every precaution to ensure that your order is carefully packaged and arrives intact.

      Shipping Methods & Rates

      We partner with reliable carriers, including FedEx, UPS, and USPS, to ensure safe and timely delivery.

      • Orders under $70.00 USD: Standard shipping cost is $7.99 USD.

      • Orders $70.00 USD and over: FREE Shipping.

      All prices, duties, and applicable sales taxes are included at checkout—no hidden surprise fees upon delivery.

      Processing & Delivery Times

      • Processing Time: Orders are prepared and shipped within 3–7 business days.

      • Transit Time: Once shipped, packages typically take 10–15 business days to arrive.

      • Total Estimated Delivery Time: Processing Time + Transit Time = 15–20 business days.

      Note: Shipping time does not include initial processing time. Once your items have shipped, you will receive a confirmation email containing your tracking number. If you do not receive a tracking number or if it is not updating, please contact our support team and we will resolve it promptly.

      Delivery Requirements & Address Accuracy

      Please ensure you provide a complete and detailed delivery address (including house/building number, street name, and unit/suite number if applicable). Incomplete addresses may lead to shipping delays. If additional address information is required, our customer service team will reach out to you via email.

      Receiving Your Order & Delivery Verification

      • Package Inspection: Please inspect your package carefully upon arrival. If you notice any physical damage or missing items, contact us immediately at service@tygaqd.com with photo/video proof within 24 hours of delivery.

      • Delayed Packages: If you have not received your order within 30 business days of receiving your shipping confirmation email, please email service@tygaqd.com with your name and order number so our team can investigate immediately.

      Taxes, Duties & Customs Policy

      • Sales Tax Included: All products offered are tax-inclusive. You will not be charged additional sales tax fees beyond what is displayed at checkout. (Tax policies are subject to updates based on state and local regulations).

      • Customs & Import Duties: For international orders where applicable, duties and taxes are included in your total purchase price.

      • Refused Packages: If a delivery is refused by the recipient, the customer will be responsible for any return shipping costs and administrative fees incurred. These fees will be deducted from any applicable refund.

      • Customs Delays: Any delays caused by local customs authorities or clearance checks are beyond our direct control. If your package appears stuck in customs, we recommend contacting your local carrier or customs office for further updates.

      After-Sales Service & Support

      If your item is damaged or lost during transit, we will provide a appropriate replacement or refund based on the circumstances.

      For any questions, concerns, or order updates, please reach out to our dedicated support team:

      • Email: service@tygaqd.com